Plans & Pricing
|Pay as you go||50 Hrs||100 Hrs Most popular||100+ Hrs||$60 per hour||$50 per hour||$40 per hour||Contact sales|
|Get 15 min free trial||Get 1 hr free trial||Get 2 hrs free trial||Contact Sales|
|Ad hoc projects||Small projects||Medium projects||Large projects|
|Validity||12 months||12 months||12 months|
|Delivery options||Standard||Standard, Faster, and Rush||Standard, Faster, and Rush||Talk to us|
|Collaboration||1 user||3 team users||10 team users||Unlimited|
|Immediate first draft|
|20+ file formats upload|
|Organise with folder|
|Video platform integrations||1||2||5||20+|
|Storage||up to 30 days||up to 3 months||up to 6 months||Talk to us|
|Support||Email & Phone||Dedicated account manager||Talk to us|
Questions & answers
No, there is no limit on the number of videos uploaded.
Depending on the plan you choose, the storage can be up to 30days, 90 days or 180 days.
Yes, the files are secured and safe. We provide full encryption of your files and you have full control over it.
We have 3 subscription plans to help you decide. You can choose the plan according to your requirements.
If we fail to transcribe a file, which was uploaded by you, in time, we will provide a refund of the credits used for the file.
Depending upon your plan, you will be charged for additional hours. Example, if you're on a 100 hours plan, if you use more than 100 hours, you will change $40 per additional hour. Similarly, if you are on a 50 hours plan, you will change $50 per additional hour.
Yes. Just email us at email@example.com to change your plan.
Yes. You can just choose the plan you wish to upgrade to from your account.
Yes. Just email us at firstname.lastname@example.org to cancel your package.
They will expire 12 months after purchase date. Choose your plan according to your requirement.
Depending on the plan you buy, each hour that you purchase is equivalent to 60 credits on our platform.
We have 3 delivery time options that are only available with our business and pro package.
- Standard is within 48 hours
- Faster is within 24 hours.
- Rush is within 8 hours.
Yes, faster turnaround time costs more credits.
X = number of credits = Length of File in Minutes
Standard Delivery = X minutes = X Credits Charged
Faster Delivery = X minutes = 1.25 X Credits Charged
Rush Delivery = X minutes = 1.5 X Credits Charged
For standard delivery, if a file is 10 minutes, we charge 10 credits.
For faster delivery, if a file is 10 minutes, we charge 12.5 credits
For Rush Delivery, if a file is 10 minutes, we charge 15 credits.
Depending on the plan you choose, you can add from 3 to 10 or unlimited members to your plan and account.
You can choose the option of reset password for the login page.
We only allow accounts with business email or organization email. Any email sign-ups with a personal email will not be allowed.
We require verification to ensure that the account is from a customer account willing to use our services.
Depending on your transcription demand, simply choose the desired plan and you’ll be given access to the free trial accordingly. We offer 15 minutes, 1 hour, 2 hours of free trial depending on the package you choose.
In your account settings, you can choose to turn off notifications.
Just email us at email@example.com and we will help you deactivate your account.