Wavel integrates seamlessly into your existing workflows, making it a breeze to set up and manage.
Transcribe audio and video recordings with deep learning speech recognition
Analytics helps you to quickly and easily sift through and analyze the massive volumes of data captured in your customer interactions
PCI and sensitive data redaction from audio and transcripts
Our audio-to-text sync platform makes video/audio editing, and search exceptionally simple
proactively self-monitor for a potential violation, and quickly and completely remediate the harm
Agent/supervisor portal, direct performance feedback
Speech analytics can reveal opportunities to streamline processes, eliminate unnecessary steps, and more effectively schedule and allocate the human resources
Speech analytics offers an incredibly rich source of unsolicited feedback to be able to increase sales effectiveness, Net Promoter Score, Customer Satisfaction Score, first call resolution, and customer loyalty
Wavel smart technology is adaptive and tailor-made for accessible transcription so you get the highest accuracy at the lowest cost
Integrate with dozens of popular apps like Salesforce, Hubspot, Slack, Zoho, Zapier + more.
Automatically record and get automatic transcriptions, important moments for each call or meeting
Automatically link to 100+ apps through Zapier
Our two-way integration with the Kaltura video platform automatically pushes videos to Wavel for captioning.
Wavel's two-way integration with Panopto’s online video platform allows users to flag videos for captioning directly in Panopto.
Link your s3 bucket where you store your voice data, we will do rest of the job for you
We have developer-friendly API which you can plug in your existing workflow. Integrate with your applications using our webhook requests.